Privacy Policy

    1. RISE Educators Ltd ("we", "us", "our") is a specialist education consultancy registered in England and Wales.

      • Company name: RISE Educators Ltd

      • Company number: [INSERT COMPANIES HOUSE NUMBER]

      • Registered office: [INSERT REGISTERED ADDRESS]

      • Trading as: RISE Educators Ltd and RISE Inclusion and Wellbeing

      • ICO registration number: [INSERT ONCE REGISTERED AT ico.org.uk]

      • Data controller contact:contact@riseeducators.co.uk

  • We collect personal data in the following ways and categories:

    • Contact and identity information — your name, email address, job title, and school or organisation name, submitted through our enquiry or email sign-up forms

    • Professional information — the nature of your enquiry, your role, and your school or organisation

    • Communication data — the content of messages and emails you send to us

    • Technical data — your IP address, browser type, device, and pages visited, collected automatically through Squarespace's built-in analytics when you visit our website and consent to analytics cookies

    We do not collect sensitive personal data (also called special category data) through this website. If you contact us in connection with a child's educational needs, we collect only what is necessary to respond to your enquiry and handle it with particular care.

    • Directly from you when you complete a form on our website

    • Directly from you when you email or contact us

    • Automatically through Squarespace analytics when you visit our website, subject to your cookie consent preferences

  • Under UK GDPR, we must have a lawful basis for processing your personal data. The table below explains each purpose and the lawful basis we rely on.

    • Responding to your enquiry or contact form submission — Lawful basis: Legitimate interests (to respond to communications directed to us)

    • Sending you the free resource you requested — Lawful basis: Legitimate interests (to fulfil the specific request you made)

    • Sending you email updates, guides, and information about our services and upcoming AI strand — Lawful basis: Consent (you gave this when you ticked the box or submitted the form with clear notice of this use). You may withdraw consent at any time.

    • Delivering contracted services — Lawful basis: Performance of a contract

    • Complying with legal obligations — Lawful basis: Legal obligation

    • Website analytics to understand how our site is used — Lawful basis: Consent (via cookie banner)

    We do not use your personal data for automated decision-making or profiling.

  • When you submit your email address through our website, you will be clearly informed at the point of submission what you are signing up to receive. We will only send you email communications in relation to what you explicitly agreed to when submitting your details.

    You will never be added to a mailing list without your knowledge. We do not pre-tick consent boxes. We do not bundle consent for multiple purposes into a single submission without making this clear.

    Every marketing email we send includes an unsubscribe link. You can opt out at any time and your data will be removed from our mailing list within 10 working days of your request.

  • Our website uses cookies. Some are essential for the site to function. Others are used for analytics and are only placed with your consent.

    • Essential cookies — Required for the website to function. These include session cookies, security tokens, and form submission handling. These do not require consent.

    • Analytics cookies — Set by Squarespace to help us understand how visitors use our site. These are only placed after you give consent through our cookie banner.

    You can manage your cookie preferences at any time by clicking the cookie settings option in the footer of our website, or through your browser settings. Withdrawing consent for analytics cookies will not affect your ability to use the site.

    • Email list subscribers — For as long as you remain subscribed, or for 24 months of inactivity after which we will contact you to confirm you wish to remain on the list before deletion

    • Enquiry data — 12 months from the date of last contact, unless an ongoing client relationship exists

    • Client records — 6 years from the end of the engagement, in line with UK business record-keeping obligations

    • Financial and invoice records — 7 years, as required by HMRC

    • Website analytics data — As determined by Squarespace's own data retention policies, subject to your cookie consent

    When data is no longer required, we delete it securely.

  • We do not sell your personal data. We do not share your data with third parties for their marketing purposes. We may share data with the following categories of recipients only where necessary:

    • Squarespace Inc. — our website and form platform, which processes data on our behalf as a data processor under its own GDPR-compliant terms

    • Email marketing platforms — Squarespace Email Campaigns, used to send the communications you have consented to receive, acting as data processors

    • Professional advisors — such as our accountant or solicitor, where strictly necessary and under confidentiality obligations

    • Regulatory or legal authorities — where we are legally required to disclose information

    All third-party processors we use are required to handle your data in accordance with UK GDPR. We do not transfer your personal data outside the UK or EEA without appropriate safeguards in place.

  • You have the following rights in relation to your personal data. To exercise any of these rights, contact us at contact@riseeducators.co.uk. We will respond within one calendar month.

    • Right of access — you can request a copy of the personal data we hold about you

    • Right to rectification — you can ask us to correct inaccurate or incomplete data

    • Right to erasure — you can ask us to delete your data, subject to any legal retention obligations we must comply with

    • Right to restrict processing — you can ask us to limit how we use your data in certain circumstances

    • Right to data portability — you can request your data in a structured, commonly used, machine-readable format where technically feasible

    • Right to object — you can object to processing based on legitimate interests

    • Right to withdraw consent — where consent is our lawful basis, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal

    You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

  • We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:

    • SSL encryption on our website

    • Password-protected access to systems holding personal data

    • Limiting access to personal data to those with a genuine need

    • Use of reputable, GDPR-compliant third-party processors

    In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, notify you directly.

  • This website is not directed at children. As our services are aimed at parents, schools and professional organisations, we do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has submitted personal data to us, please contact us at contact@riseeducators.co.uk and we will delete it promptly.

    Where our services involve information about children's educational needs — for example, where a parent contacts us about support for their child — we handle that information with enhanced care, collecting only what is necessary to respond, and never using it for any other purpose.

  • Our website may contain links to third-party websites. This privacy policy applies only to riseeducators.co.uk and riseinclusionwellbeing.co.uk. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies before submitting any personal data.

  • We may update this privacy policy from time to time to reflect changes in our practices or in UK data protection law. The current version will always be available at riseeducators.co.uk. Where changes are material, we will notify subscribers by email. The date at the top of this page indicates when the policy was last updated.

  • For any questions, requests, or concerns about this privacy policy or how we handle your personal data, please contact us:

    RISE Educators Ltd

    • Email: infot@riseeducators.com

    • Company No: 17327089

    • Registered Office: Court End, Overstone Park, Northampton, NN6 0AP

    We aim to respond to all data-related requests within one calendar month. If your request is complex or involves multiple elements, we may extend this by a further two months, in which case we will notify you within the first month.